COVID-19 Updates


Welcome to our consolidated pandemic resource webpage. Our latest updates and support services are summarized here. V.P. Credit Union’s crisis assistance response to meet the needs of its membership continues to evolve with the ongoing pandemic. To simplify the financial resources and support available, we have listed the key items below.
 

Hours of Operation*

AVAILABLE BY PHONE OR EMAIL: 8AM TO 4PM

AVAILABLE IN PERSON AT GRAVELEY BRANCH: 8AM TO 4PM

Closed for lunch between 1130 AM to 1230 PM

AVAILABLE IN PERSON AT VICTORIA DRIVE BRANCH: 8AM TO 4PM


*Please note that these hours are reviewed on an ongoing basis. Please check back for any updates.
 

COVID Related News release updates
Please click the link below to view our latest news releases.
https://www.vpcu.com/About-Us/News-Releases/VPCU-Pandemic-Response-Plan/
 

Mortgage and Loan Deferral Requests
Please click the link below to view the details of the current mortgage and loan deferral program.
https://www.vpcu.com/About-Us/News-Releases/FINANCIAL-SUPPORT-FOR-OUR-MEMBERS/
 

Canada Emergency Business Account (CEBA) Loan Program
Please click the link below to view the details of the CEBA Loan Program.
https://www.vpcu.com/Borrow/Loans/CEBA-Loans/
 

Cardholder Support for Collabria Visa Members
Please click the link below to view the financial support options provided by our Collabria, our Visa card partner.
https://www.vpcu.com/About-Us/News-Releases/CARDHOLDER-SUPPORT-FOR-COLLABRIA-VISA-MEMBERS/
 

VPCU Service Fee Update

January 13, 2021 - Interac E-Transfer Fees have been reinstated. However, the fees have been reduced to $1.00. That charge is applicable for E-Transfers Sent or E-Transfers Requested. Please see our latest service charge bulletin for all the details by clicking HERE.

June 29, 2020 - Interac E-Transfer Fees are currently suspended. Please be advised that standard E-Transfer Fees will resume on September 1, 2020.


Provincial Government Support and information resources

British Columbia COVID-19 Response Centre:

https://www2.gov.bc.ca/gov/content/safety/emergency-preparedness-response-recovery/covid-19-provincial-support 

Small Business Recovery Grant: 

https://www2.gov.bc.ca/gov/content/economic-recovery/business-recovery-grant


Federal Government Support and information resources

CERB: For details on the Canadian Emergency Response Benefit, please click HERE.

CEWS: For details on the Canadian Emergency Wage Subsidy, please click HERE.

RRIF Withdrawal Update: For details on the changes to the minimum RRIF withdrawal threshold, please click HERE.