Keep in Touch

At VPCU we want to hear what you have to say. Please contact us by phone, email or simply drop by and visit us in person.

Attention VPCU Members: Thank you for your patience, understanding and support. VPCU's Pandemic Response Plan is in full effect so please check back to this webpage for updates.

Branches
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4837 Victoria Drive    
Vancouver, BC
V5N 4P3

Open 8:00 AM to 4:00 PM Monday - Friday 
*Closed on statutory holidays*

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108 - 3585 Graveley Street  
Vancouver, BC  
V5K 5J5 

Open 8:00 AM to 4:00 PM Monday - Friday 
​*Closed for lunch between 1130 AM to 1230 PM*
**Closed on statutory holidays**

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Call us

Available by phone during Monday to Friday 8am to 4pm (closed on statutory holidays)

Phone  604-683-2434   
Toll Free 1-877-683-8728 

Telephone Banking 604-683-5300, 778-383-1296 or Toll Free 1 877 683 3628

Having challenges navigating through our Online Banking or Telephone Banking systems? If so, please feel free to connect with our service provider, Sonoma Online Services. They can help answer many of your navigation questions and provide 24/7 technical assistance. They can be reached at 1-888-273-3488.


Visa Credit Card (via our partner Collabria Financial)

1-855-341-4643 (General inquiries support, calling within North America)
1-647-252-9564 (General inquiries support, calling outside of North America)

Member Card 
Please contact our Branches during regular business hours

Please call 1-800-567-8111 for after hours support for Lost/Stolen/Compromised Member Cards

Send us a Fascimilie

Fax  604-683-3565 (Victoria Branch)
Fax  604-683-2436 (Graveley Branch)

Email us

 
For Member Service & General Inquiries (Bank Account, Wire Transfer, ATM):     info@vpcu.com
 
For General Loan Inquiries (Loans, Lines of Credit, Mortgages, Mortgage Payouts): loans@vpcu.com
 
For Investment Inquiries (RRSP/TFSA/RRIF/RESP Term Deposits):                             invest@vpcu.com