Keep in Touch
At VPCU we want to hear what you have to say. Please contact us by phone, email or simply drop by and visit us in person.
HOLIDAY HOURS FOR BOTH BRANCHES:
December 24th - 8:00 AM to 1:00 PM
December 25th - CLOSED
December 26th - CLOSED
December 31st - 8:00 AM to 1:00 PM
January 1st - CLOSED
Branches
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4837 Victoria Drive
Vancouver, BC
V5N 4P3
Open 8:00 AM to 4:00 PM Monday - Friday
*Closed on statutory holidays*
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108 - 3585 Graveley Street
Vancouver, BC
V5K 5J5
Open 8:00 AM to 4:00 PM Monday - Friday
Closed for lunch between 11:30 – 12:30
*Closed on statutory holidays*
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Call us
Phone 604-683-2434
Toll Free 1-877-683-8728
Telephone Banking 604-683-5300, 778-383-1296 or Toll Free 1 877 683 3628
Having challenges navigating through our Online Banking or Telephone Banking systems? If so, please feel free to connect with our service provider, Sonoma Online Services. They can help answer many of your navigation questions and provide 24/7 technical assistance. They can be reached at 1-888-273-3488.
Visa Credit Card (via our partner Collabria Financial)
1-855-341-4643 (General inquiries support, calling within North America)
1-647-252-9564 (General inquiries support, calling outside of North America)
Member Card
Please contact our Branches during regular business hours
Please call 1-800-567-8111 for after hours support for Lost/Stolen/Compromised Member Cards
Send us a Fascimilie
Fax 604-683-3565 (Victoria Branch)
Fax 604-683-2436 (Graveley Branch)
Email us
For Member Service & General Inquiries (Bank Account, Wire Transfer, ATM): info@vpcu.com
For General Loan Inquiries (Loans, Lines of Credit, Mortgages, Mortgage Payouts): loans@vpcu.com
For Investment Inquiries (RRSP/TFSA/RRIF/RESP Term Deposits): invest@vpcu.com
Locations Of ATM's
In addition to our own ATMs, which are restricted to community police personnel, members have “ding free” access to ATMs at other credit union offices across Canada and to thousands more all over the world.
For an interactive map click here