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Accounts & Service Update

February 15, 2022

V.P. Credit Union merged with G&F Financial Group (Gulf and Fraser Fishermen’s Credit Union) on January 1, 2022. Our new name is VP Financial. Please see our official welcome poster by clicking HERE.

 

No account changes until Fall

Since there’s a lot of work to do in bringing our credit unions’ banking systems together, we ask for your patience and understanding as we work toward integrating our banking system with G&F’s system in the Fall of 2022. At that time, you’ll be transitioned to our new simplified lineup of spending and saving accounts with great benefits such as discounts for seniors and unlimited e-transfers. Until the Fall though, it’s business as usual for your banking—your auto deposits, auto withdrawals and your cheques will stay the same for now. We’ll be connecting with you about any changes to your account well in advance so that you are informed and prepared.

 

Extended hours to serve you

You may have experienced a change in how you reach us by phone or email. As of February 1st, we have extended our hours to serve you through our Member Hub, where experienced advisors can assist you. Advisors are available for your call as early as 7am and as late as 7pm, Monday to Friday. For those who prefer to do their banking on the weekend, you can talk to us on Saturdays from 8am to 4pm. You can reach us at 604-683-2434 or by email at [email protected] and you’ll receive an email back within 1 business day. You can also get quick help through our live chat and video chat!

 

For more information about the merger integration process, please review our updated Frequently Asked Questions summary by clicking HERE.

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alt since 1944